Elite Performance, Airless Swim Current, Programmable Speed. I purchased the T.S. Ideal for small spaces and aqua therapy, "My husband and I debated whether to put in a pool but decided that we didn't want to wreck a large part of the yard in order to do so. Found the perfect hot tub? Master Spas have eight spa jet types: massage, pulsating, rotating, pinpoint, directional, cluster, whirlpool, and adjustable. "They were still selling the hot tubs, collecting $5,000, $7,000 from consumers for hot tubs that (were) never being delivered," explained Denisha Maxey, with the Houston BBB. I'm willing to pay for quality and would rather have a tub with fewer features that will last me a long time without problems. All rights reserved. I work out all the time. I have to say I love the Spa, but have had yearly issues from day one! Swim spas in the Michael Phelps Legend Series have a 10-year standard warranty on the spa structure, a seven-year warranty on the shell surface and a five-year warranty on plumbing. Whether you want to visit the showroom or explore your options with a virtual tour or video consultation, our network of dealers can help you find the best swim spa for your space and needs. We're in our 60s and we have aches and pains, and a massage cost $80 for an hour. "This swim spa is a dream come true. The hot tub dealer located just north of Houston has been pelted with Better Business. Get buying tips about Hot Tubs delivered to your inbox. The contractor Master Spas uses makes appointments and then cancels or finds excuses why he cant come out that day. They supposedly came to fix it. Oct 20 2018. With their tagline 'America's finest hot tubs', the Master Spas hot tubs set standards high from the very start. Copyright 1997-2023 Ripoff Report. Clarity Spas have a standard limited warranty of one to three years on Master Spas parts. This is the number for Texas Spa Services, LLC. The store is not open when it supposed to be. Information given for the potential transaction was not true. Its my meditation opportunity. Its easy to step in and out of the spa with that. They also have a maximum of 40 jets. Sacramento, CA 95814, Contact Us | DirectionsLanguage Services. Any hot tub labeled with five dollars falls into the luxury price range, whereas one to two dollars signals an entry-level hot tub. In hot water: Hot tub company leaves customers steaming, not in - KPRC Instead, we reckon that Master Spas hot tubs have the edge on other hot tub brands when it comes to a variety of prices and sizes. We want your experience to be as relaxing as possible. After enjoying more than five years of flawless performance from a Master Spas product, Plaintiffs decided in December 2009 to replace their current spa with a new Master Spas unit. I use the spa three times a day. Know we're always here for you with our valuable online resources, including how-to videos, FAQs, owner's manuals and more. I leave it at a constant temperature and don't heat it up every day. In fact, I wouldn't trust a "no chemical" hot tub in fear of bacteria. Master Spas has a good selection of hot tubs and spas, particularly in the entry- and mid-level price range, which makes it our top pick for affordable models for those looking for a little indulgence on a budget. You can also attach a garden hose to the end of the drain assembly. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. this needs to be refunded and a 5 cause of action lawsuit and arbitration is being filed. Whether by designing your perfect backyard outdoor oasis or your ultimate games room, let our knowledgeable staff provide solutions that will comfort and pamper you. Something that had power and was quality. Consumers love to do business with someone that can admit mistakes and state how they made improvements. Current owners can also request service using the online service request form. It did property damage." He told Channel 2 he had an agreement with Primo that he would get half of the money when the company sold the spa. Unsubscribe at any time. Exercise. However, has been a pain to buy supplies. Fri. 8AM 12PM EST May 13 - Master Spas discusses millions in capital improvements as Hi Rachael, we are sorry to hear you were not informed of the warranty terms and exclusions by your dealer prior to making your move plans. This hot tub is like no other I have ever been in. Master Spas Dealer - Primo Hot Tubs and Swim Spas - Closing It's Doors Texas based Primo Hot Tubs and Swim Spas has got their customers "hot" and not in a good way. Ripoff Report | master spas complaints, reviews, scams, lawsuits and MASTER SPA SPAS OWNER'S MANUAL Pdf Download | ManualsLib Visit our corporate site (opens in new tab). America's SPA-MART provides a wide range of spa covers, spa cover lifts, pool covers and hot tub cover lifters at affordable prices. That's my fault. Swimming. We're trying to stay active and healthy. Wipe it down with a soft cloth and acrylic-friendly cleaner. With the Master Spas range of ultra-therapeutic hot tubs hot tubs and swim spas, it is. Master Spas, Inc. Spa Pool and BBQ Show Master Spas Swim Spas. Its easy to do. Shop all models, or narrow your search using the brand, size and price filters, to find hot tubs that fit your criteria. A man who was punched and kicked in the head by the two Atlanta-area police officers during a traffic stop nearly five years ago has reached a settlement with the . Manufacturer: Master Spas, Inc. We purchased a LSX in May of 2004 and have the following to report. They haven't reimbursed us. we 've had are lsx for 2 weeks and so far its been awsome . The SimpleSpa Bubble Massage is the cheapest intex hot tub on offer with an MSRP of $824.99, while the flagship model, the PureSpa Jet and Bubble Deluxe Set, is priced at $1,799.99. Also for: Legend lsx800sts, Lsx, Legend lsx557, Legend lsx1000, Legend lsx1000sts, Legend lsx800, Lsx1050, Legend lsx850, Spas, 5643lbslsx1050, Legend lsx. There are no bbqs and it's only one brand of spa. First of all, the so called spa expo is a joke and false advertising. Privacy Policy. I was looking for something more on the hydrotherapeutic side of things. No matter what you are looking for, Master Spas is ready to assist you in finding the hot tub that will best fit your needs. The reps did a good job, and the spa has everything I wanted. At Master Spas, we understand that your hot tub or swim spa has to meet your unique needs. Master Spas swim spas are perfect for customers who want their swim spa to double as a low-impact exercise tool and family pool. If you paid Primo Spas for service or for a spa that you have not received, call (713) 561-2522. We want every person, every athlete, to have the opportunity to be their best self whether it's prioritizing wellness or making it to the top of the podium. I went up, tested it out, had conversation and I bought it on the spot. I wanted a lounge chair and it's a six-person tub. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The Master Spas LSX is an awesome tub! On 09/22/2021 Richard N Paulson filed a Small Claim - Debt Collection lawsuit against Master Spas of Southern Wisconsin. com How to Measure a replacement Spa Cover. We choose to offer our customers an unparalleled selection and value from a host of top . Master Spas tub pricing starts around $4,000. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. You can also request hot tub or swim spa pricing using Master Spas' contact forms. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! If you need to submit a service request for your swim spa, click here. Spa was delivered in May, 2010. Spa was under warranty and was repaired, Great! After getting a bacterial infection my doctor told me to stop using the hot tub. Master Spas Hot Tub Filters | Master Spa Parts Most Master Spas hot tubs cost between $6,000 and $15,000. Consumers just wanted to relax in their very own hot tub, but they say they were more stressed out after paying a local business that never delivered the product. Master Spas Reviews and Complaints | masterspas.com @ Pissed Consumer Thank you for taking the time to leave us feedback. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! It has wonderful accessories that can allow me to get total fitness. The cover is horrible. Now, I got this little ladder and that works really good. Open 7 days - Mon 9am-5pm. Ideal for swimmers, athletes, and fitness enthusiasts. So its great because it does help. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Just like the majority of hot tub brands, Master Spas does not have any upfront costing provided on its website. From the start, the circulation pump was bad. With such an extensive range of hot tubs, theres no reason why you shouldnt find a design that fits your needs. With the Master Spas range of ultra-therapeutic hot tubs and swim spas, it is. California Energy Commission The Best Hot Tub Brands of 2023 - Bob Vila Two bodies of water: A hot tub on one side, a swim spa on the other. Helen, Illinois, Our hot tub has brought so much joy & relaxation! I got four kids under four. Propulsion swim spas with a powerful, smooth current. I was motivated too, so it helped, but he did his job very well. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Designed with premium features for exceptional hydrotherapy. To work out whether Master Spas specializes in entry-level or premium and luxury tubs, you only have to filter their 21 hot tub models into the different price ranges. Master Spa Lsx 1050 Vs Sundance Maxxius - Portable Hot Tubs & Spas - Pool and Spa Forum. I talked to the people out of Ann Arbor, Michigan. We had the companies narrowed down between Master Spas and ThermoSpas but we had an awful experience with the salesperson from ThermoSpas, which sent us over the edge. A good introduction to higher-end features such as massaging jets, comfort pillows, and waterfalls, they are still suitable for those with a slightly more flexible budget. 1 list. In the beginning, it was a little daunting to try and keep the pH. Shop for your swim spa, your way. Richard N Paulson vs. Master Spas of Southern Wisconsin I did my research online and I heard a lot of great things about Master Spas and Artesian's. and swim spas easy to enjoy and Intex is one of the US' most popular inflatable hot tub brands, and they make a range of great tubs for couples and families. I bought a twilight series after doing a ton of research. I have been trying to contact them with no reply to my emails or phone messages. Also an editor for a luxury travel magazine, she is fascinated with the digital sphere and how it helps to inform and inspire people to get the most out of their lives. We hated waiting that long, but the people at Atlas Spas were exceptional. This alternative to a pool has benefits for you and your entire family. View and Download Master Spas LEGEND LSX700 owner's manual online. (I was told this by the delivery guy and boy was he right) More chemicals + a higher cost for the chemicals themselves = an extraordinarily high maintenance cost. All warranty repairs include replacement parts and labor. Energy-efficient and built exclusively in the US, Master Spas hot tubs have the technology and design standard that youd expect from hot tubs built in a US factory. Carnival Secures $2 Billion Multi-currency Revolving Credit Facility. We ordered it on my wifes birthday, which was March 8, and we didnt have the hot tub installed until October 29. He was a very good salesperson. Several affordable models. photos CONTRIBUTED Master Spas has partnerships with professional athletes, including three-time IRONMAN World Champion Mirinda Carfrae, who is seen in Master Spas' H2X . At Master spas of Toronto, we have helped thousands of families escape their hectic lives. Applies magnetic therapy to pressure points on the neck and back. Hot Tubs, Swim Spas and Portable Spas by Master Spas MASTER POOL & SPA - 21 Photos & 70 Reviews - Yelp A place for Master Spa Owners to talk about their spa's and ownership experiences. 70 reviews of Master Pool & Spa "Have had no problems with the spa we bought here, nor the install. The hydro massage sounds great but it's significantly more expensive. It's enclosed so it's private. Spa was delivered in May, 2010. Over 2 years old and no problems what so ever works great. Master Spas reserves the right to change product specifications or features without notice. I'm looking at purchasing a hot tub for the first time and am having a hard time finding unbiased information about spas in genera. Master Spas said it will expand its warehousing . Operating out of a state-of-the-art, 530,000-square-foot manufacturing facility on a 36-acre manufacturing campus . I got a TS 8.25 from Master Spas. Roomy and comfortable, this hot tub is recognized for its jet power and seating versatility including a contoured lounger. Spring of 2013- Noticed the water level kept dropping. Hiding negative complaints is only a Band-Aid. And we talked to Todd at Spa Emporium, Sacramento who sold it to us and he would not help us at all. Plus the jets help massage my back. With the Master Spas range of ultra-therapeutic hot tubs and swim spas, it is. Their advanced hydrotherapy features are also a huge benefit. Atlas is a good representative for Master Spas. The manufacturer's line has four series of hot tubs, each of which contains multiple models. designs make Master Spas hot tubs 75, Section 2, Hankou St, Wanhua District, Taipei City, TW . The main difference between the four different collections is the pricing. It is the most helpful thing that I got from them. Creates a deep and wide current of pure water flow with virtually no turbulence. The price is higher than last year, but it is the same as everywhere else. The customer has hired an attorney to help get his property back. Summary. Swim, jog, walk, and exercise in water without the stress gravity has on your body. The mid-level hot tub ranges are Clarity and Twilight. The Commission's investigation process identified Master Spas manufacturing and . That way, you're not spending the electricity to heat it up. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. We're thoroughly pleased with what we purchased and we would not do anything differently if we had to do it over again. The spa is on my back patio but I built a hot tub house around it. The Challenger 15 D features a large uninhibited area that is perfect for swimming, exercise, and family fun. We absolutely loved everything about hot tub. The company is continuing capital improvements in 2021 with . I'm a lawyer, so I wasn't (and still not) afraid to drop a lawsuit the moment a warranty is breached, but luckily I didn't have to. Enjoy better daily living from the comfort of your own home with a Master Spas premium spa solution. It measures 7'10" by 7'10" but only seats 5--a size which normally would seat 6-7. Also, the swim spa is practical to use yearround, unlike an in-ground pool. I looked for Artesian's but I couldn't find any. With their tagline Americas finest hot tubs, the Master Spas hot tubs set standards high from the very start. Use our tool to discover your new hot tub. They think they can swim in it and I'm still trying to teach them how to keep the water in the hot tub, but it's an overall extremely good time. Relax with massaging spa jets in the perfect water temperature, year-round. Hot Tubs. The Best Hot Tub Brands 2022 - Chosen by The Cover Guy I contacted the sales rep ***** via . Master Spas celebrates career of CEO and founder Bob Lauter with Spot treat any stubborn mineral buildup with white vinegar or a Magic Eraser. I also had some issues with the Wi-Fi unit, and they came and replaced it. Master Spas. Sold a defective spa. Attorneys are either actively filing these cases or investigating to determine whether lawsuits can be filed. Relax with massaging spa jets in the perfect water temperature, year-round. He said he would look at the pictures and call me back in a day or two. I figured they were gonna be comparable in terms of price but it was more marketing behind those products versus the actual experience. I actually paid more than I would have at my local dealer. And we weren't allowed to wet test it. Copyright 1997-2023, Ripoff Report. The Bio-Magnetic seat uses magnet therapy along pressure points in your neck and shoulders. For more results perform a general search for "master spas". By March, they had received a flood of complaints. If you have the front ones on, the right one comes out harder on the bottom. Refining your search to only include the models that meet your size and budget is an excellent place to begin your hot tub buying journey. I dealt with a representative from the distributor that has the contract for selling Master Spas, and after talking to the salesperson, it made sense to get the 8.2 hot tub. We look forward to each day of pure joy! No contact after submitted for warranty. Features are more basic and may include contoured seating, rather than the MP Legend ranges bio-magnetic therapy system, which targets pain and stiffness. 3. Place the filter in 5-gallon bucket with the appropriate cleaning agent and let it soak overnight. It also features free WiFi, a coffee shop, and a 24-hour gym. So much so that my local supplier don't even carry the stuff anymore. Spa was under warranty and was repaired, Great! As an authorized dealer for Master Spa, we have a huge selection of hot tub filter replacements in stock, including our EcoPur Charge Filters, EcoPur Filters, outer filters, filter bundles, and more. We're so thrilled to hear that you and your family are enjoying your TS 8.25. I've lost weight, and my back feels better! Select any spa to learn more about its unique features. Anytime we had a question, we just go to YouTube and they have a video for every single thing to do. They did not put back the insulation. I Paid a lot of money for my tub. I bought my Master Spa Twilight Series 8.2 hot tub at a local hot tub expo where they toted up to 60%. The HL 470 seats 5 and the HL 7 seats 6. Creating your dream backyard oasis should be simple. How those businesses take care of those complaints is what separates good businesses from the rest. But the unique design and therapy of the each of the 3 therapy seats, the lounger, and the cooldown seat make it a REALLY special spa. We have no LED lights. We live in Ontario Canada. The 35 best spas in Taipei - wanderlog.com Customer Reviews for Master Pool & Spa Corp - Better Business Bureau Next, the the fall set in I went out on the fist morning of frost to see how my cover was sealing. As you can see from the prices listed above, there is a wide range of pricing within the Master Spas swim spa line. Whether you are looking for relief from pain, pure relaxation, a therapeutic exercise aide, or to reinvent time with family, we have a hot tub or swim spa that will surpass your expectations. Its hot tubs are less customizable, but the combination swim spas and hot tubs let you relax or exercise. After ordering a hot tub from the spa show the wife and I were told it would be delivered the next week. Best Hot Tubs 2022 | Top Ten Reviews have had experience with this particular dealer and I was very happy with the people who came out and took away the old one and installed the new one. It's awesome, but right now, we are having terrible withdrawal pains. I got a new one and they delivered it and got everything going in just a short amount of time. Swim Spas by Master Spas It has a number and variety of jets and the ability to adjust the pressure from them, and on top of that, its just so nicely made, and such good quality. There was a small leak near the pump, and they replaced a gasket, gave me an extra gasket, and showed me how I could do that myself if I had to. With so many options, finding the perfect hot tub can feel overwhelming. Corporate Advocacy Program: How to repair your business reputation. This spa has lights and it cycles through the colors but the way that it cycles is, it flashes, it doesn't fade. California Power Generation and Power Sources. I previously owned a Master spa that was good quality and had a really good experience with it. Select models also come with innovative technology, such as multiple speed levels andtherapeutic seat and jet placement. But I dont miss it because I don't want to hear that noise when I'm in there anyway and if you have the jets on, you have to turn it up even more. Based on his recommendations, I've been looking at Master Spas which seem to have good reviews on Consumer Affairs but seem to get shit on in various forums, largely due to their sales tactics. Photo: jacuzzi.com. I can swim day or night, and I love the water. Become a Member Contact The Inn & Club: 904-273-7716.Membership. We got the Twilight series. NY 10036. So being able to jump into that right after basketball, it's just wonderful. Palmetto Bluff Homeowners Say They Were Misled By Developer - FITSNews However, the full Master Spas range just doesnt boast the same numbers of high-end hot tubs as some of the other brands weve reviewed across the best hot tubs (opens in new tab). The quality seems top-notch. Master Spas is a Fort Wayne, Indiana, based company who manufactures portable electric spas. If you do not put chemicals in every single day than your water goes crappy on you. At Master Spas, we make buying a hot tub or swim spa just as relaxing as using one. We can do this with a photo & dimensions or by visiting your backyard. Master Spas Hot Tubs review | Top Ten Reviews Fitness Oriented, Air-injected Flow Stream, Dual Speed. Kitomba Salon & Spa Software on LinkedIn: Upcoming event: Retail Sales Creating your dream backyard oasis should be simple. So, if Im spending extra $50 a month on my electric bill for a few months, that's very well worth it. Most Master Spas hot tubs cost between $6,000 and $15,000. Three jet types are used in the Clarity line, seven in the Healthy Living and Twilight lines, and all eight types are available for the MP Legend line. Owner Vince Primo told Channel 2's Amy Davis by phone that a series of hardships that began after Hurricane Harvey were insurmountable. The Master Spas executive team is Kevin Richards, vice president of sales and marketing; President Terry Valmassoi; CEO Bob Lauter; and Sam Badiac, executive vice president. Top Ten Reviews is part of Future US Inc, an international media group and leading digital publisher. The difference in cost between the 8.2 and the one smaller than that didn't seem to be consequential enough for me not to go a bit bigger and I had the space. When we went to the Master Spas dealership to talk to them, they were very helpful in answering our questions and showed us some of the products they had there in store, and that sold us.