is excellence riviera cancun safe

6 meandering pools and an immaculate white sand beach. But even vaccinated we know we can catch and transfer COVID, which could impact our ability to fly home. Federal 307 Chet-Pto. The Excellence Collection has always prided itself on its expert-led health and safety processes, and the new post-Covid protocols will be a simple extension of what the brand has always provided for its guests. The driver was friendly and spoke good English. Excellence Riviera Cancun is a luxury adults-only resort located in the Riviera Maya area of Cancun. Every single person greets you with a smile, from the ground crew to the concierge.And the staff brings us to the reason for the review. The 450-room Excellence Playa Mujeres adults-only all-inclusive resort is a luxury property set in the heart of a private resort community to the north of Cancun. We are delighted to hear from you that we are able to exceed your expectations in all aspects, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely colleagues, who went above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. Because the ocean was not appealing, the pool areas were packed. It has lovely sea views and is located in a small corner of the resort. It has been a pleasure having you with us and we look forward to seeing you back soon. The front desk asked for the number and informed us they would call for us. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Our driver wore a mask and we did too in the enclosed space. Answer 1 of 3: I'm a 38yr old female going on vaca by myself. more. It served up all of the traditional Italian dishes you would expect to see on the streets of Rome. When we stayed there in the rooms there were 4 bottles of spirits. Share. Dreams Riviera Cancun Resort & Spa: Love the size of this resort besides everything else.. - See 11,260 traveler reviews, 11,384 candid photos, and great deals for Dreams Riviera Cancun Resort & Spa at Tripadvisor. The customer service was unmatched. We talk about changes to the resort, our experience. They were waiting with a very comfortable luxury SUV for us outside the airport. The bartenders are great and fast. Unfortunately we were too stressed out to remember names, so all we can say is, "Thank you, Excellence. The entertainment is fun, especially the Silent Party nights. You name it and they have it. I'm looking for some suggestions of places to play, and the. Book Excellence Riviera Cancun, Puerto Morelos on Tripadvisor: See 24,104 traveller reviews, 26,432 candid photos, and great deals for Excellence Riviera Cancun, ranked #2 of 47 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. When choosing an all-inclusive resort I think the food is the most important element we look at. Mugging, assault, and drug trafficking are among the most prevalent crimes, with rates of more than 59.85%. The atmosphere in Las Olas was also buzzing, which always adds to the experience. We promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. So, if you value privacy the Excellence club might be for you. He remembered our names. But even vaccinated we know we can catch and transfer COVID, which could impact our ability to fly home. Dear guest,First and foremost, we would like to thank you for choosing Excellence Riviera Cancun and for taking the time to share this review with other travelers.We are pleased to know the services you enjoyed throughout your holidays staying at our property, although we are sorry to read that there are a few things we need to work on, as The Excellence Collection is recognized for achieving superior quality in appearance and maintenance of our properties and facilities, just as many other attributes that enable us to provide the supreme Luxury all-inclusive experience. For people who like to half float, half walk, it wasn't really possible.The water was maybe three feet deep if not lower. Although lobster is in the name of the restaurant we found that the lobster offering of the Lobster risotto and the grilled lobster was a little overcooked for our liking. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as host of your holiday destination once again and for taking the time to share this review with the TripAdvisor community. Thank you for adding very generous remarks of the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. Bike ride is a great escape from this great escape. The Excellence Riviera Cancun's offers 19,695 square feet of meeting and event space, including a grand ballroom and outdoor venues. Does Excellence Riviera Cancun have airport transportation? Pools are warm. In addition to everything included in the Excellence Wedding Package, this upgraded wedding package option also includes items so that you can keep the celebration going during your Riviera Maya destination wedding, like a cocktail hour and private reception. Its authentic Mexico and well worth a visit. - Dinner: Food and service is great everywhere like always. There is certainly no lack of bars on hand in this resort, so a cold drink will always be within reach. If seafood is your thing then this is the restaurant for you. Dear guest,First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to write and share your feedback with other travelers.We are pleased to hear from you that we were able to exceed your expectations due to our stunning and well-maintained facilities, and there are plenty of food options to choose from and so are the entertainment choices. 24,051 reviews. Secrets resorts All your questions answered! We managed to make it to the ocean once but it took a little liquid courage to do so. We at InspoVacay prefer a more condensed offering. But even vaccinated we know we can catch and transfer COVID, which could impact our ability to fly home. This is the place to be if there is any game or sporting event. There is also a large room service menu that is available 24/7, so if you ever get peckish you order in some grub. The weather was great, the service was top notch, the resort was beautiful and had no end of things to do! The sand was piercingly white and the ocean had turquoise colors to it. Usually there are more floats out of the water than in the water. Yes, parking is available for guest and it is complimentary. Q. The Excellence Collection will be providing COVID-19 antigen or PCR tests to guests with a return flight to a country that requires proof of a negative result. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. The airport/airlines recommend an App like VERIFLY to upload your results. Customer service can not be matched or outdone. This is how each of our Cancun and Riviera Maya resorts did in 2022. https://www.excellenceresorts.com/cancun/excellence-riviera-cancun/ Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The resort is beautiful and so well maintained. Excellence Riviera Cancun - Adults Only All Inclusive 9.4/10 Exceptional See all 1,026 reviews Popular amenities On private beach Pool Free WiFi Breakfast included Parking included All-inclusive Carr. Excellence Cancun had a very similar feel and layout but with some noticeable differences, many due to COVID. Masks are required on flights and airport. Its between the areas of Playa Del Carmen and Cancun town. The standard and variety of food on offer was really top quality. Wedding planners, along with wedding packages and honeymoon packages are available. There are a few drawbacks to this beach. 0.2 miles from Excellence Riviera Cancun Free Wifi Free parking All Inclusive Ocean Coral & Turquesa View Hotel 20,325 reviews 0.6 miles from Excellence Riviera Cancun Free Wifi Free parking Visit hotel website Top Rated All Inclusive 2022 Desire Riviera Maya Pearl Resort View Hotel 2,592 reviews 0.9 miles from Excellence Riviera Cancun Free Wifi We assure you that we will continue working hard in this direction to have more guests satisfied with the outstanding service our guests expect from us. Modern comfort and calming designs are incorporated into every one of our Riviera Maya suites by Mexico's coast. Yes, Excellence Riviera Cancun offers airport transportation for guests. It was hard to stay in vacation mode when my phone was always with me. The building could use some maintenance. The service was that of a 5-star resort and the staff were genuinely just friendly, which was great to see and made you feel so much more at ease. Things such as tribute acts, traditional Mexican performances, silent discos, and Karaoke are put on. A Lot of these all-inclusive resorts arent located near towns and local restaurants, so you need the food to be good and the Excellence does not disappoint on the food. Other than requiring masks the Cancun airport was operating like it always has. Again this course is on the premium side and can cost up to $300 for around. Please, receive our warmest regards from The Excellence Collection. Is it safe to get a taxi from Cancun airport? We are very delighted to read that you enjoyed every moment throughout your stay with us and we were able to surpass your expectations in all areas. The resort was impeccably clean. It is just a slight reduction that you wouldn't notice if you haven't been there before. Whats included in the all-inclusive package. The staff members are one of the core pillars of our resort to offer an unforgettable guest experience, and their attitude is intended to exceed the expectations of all our guests and provide them with a service as personalized as possible. 24 km from Cancun airport Located directly on the beach Golf course nearby Address C/Federal 307, Manzana 7, Lote 1-SM 11 Quintana Roo Mexico 77580 Hotel Description Bespoke service and stunning Mexican design await at Excellence Riviera Cancun, an All Inclusive escape that inspires guests to return time and time again. The Excellence club has a range of benefits that are included in your package. Please, receive our warmest regards from The Excellence Collection. The resort has everything you could imagine for a relaxing getaway. Excellence Riviera Cancun, Riviera Maya: See 24,099 traveller reviews, 26,432 candid photos, and great deals for Excellence Riviera Cancun, ranked #2 of 47 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. The resort has a couple of adult only pools and a beach area which made the experience amazing. Please, receive our warmest regards from The Excellence Collection. The staff speaks multiple languages, including English and Spanish. You also have the option to opt-out of these cookies. We made sure to try some of the dishes that we had never had before and found a gem of a dish with the Chilaxtle which is a braised pork in a chili sauce with rice. The portions are tiny so be prepared to order many apps and more than 2 entrees for 2 people. Its a must-try if you like Asian food and was our favorite restaurant on the resort. If youre looking for the most secluded and quiet spot then we recommend asking for a room in building number 8. Generally speaking, the Cancun Hotel Zone is very safe for families. Airport - Arrival was quick and easy. We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Room rates include meals and beverages at onsite restaurants and bars. We were lucky to get one for the end of the week. We would suggest booking before you go. The service, the food, and the activities/room were all more than we could have ever hoped for. Thousands of family travelers come here for their sun-soaked holiday each year. The Indian food is actually legitimately good and quite authentic. The GoodThe staff at ERC are nothing short of amazing. It is a very positive change when you see how much trash ends up in the ocean. Pool rules say you cannot take them out of the water, but everybody does. We recommend going around an hour before the tour commences to get on the tour. Excellence Riviera Cancun 24,095 reviews #1 of 10 all-inclusives in Puerto Morelos Review Save Share Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico 1 (888) 307-2623 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. Each night it felt like we were whisked off to a faraway location with some really solid eateries. Order extra if you have an appetite.Speaking of which, wait times for the restaurants can be upwards of an hour. Due to the spread-out nature of the beach, this was our go-to spot for relaxing throughout the day. Other than requiring masks the Cancun airport was operating like it always has. By the end of day one, Jorge who was looking after us by the pool knew our routine of drinks order. If you want a specific liquor, just request it. The building itself is pretty stunning and the circuit of hydrotherapy waters is available to people booking treatments in the spa. We are very delighted to hear from you that our resort is the best resort you have ever been to, and we were able to surpass your expectations in all areas, which are carefully taken care of. Own or manage this property? There are no golf courses in this resort, but there are a number of choices within a 30-minute drive. Be prepared to pay for the experience though. On top of everything, the entertainment team was superb. Please, receive our warmest regards from The Excellence Collection. They were waiting with a very comfortable luxury SUV for us outside the airport. The staff members are one of the core pillars of our resort to offer an unforgettable guest experience, and their attitude is intended to exceed the expectations of all our guests and provide them with a service as personalized as possible. And the people - the amazing, wonderful, engaging people that work at ERC make it the special place that it is, and they keep us coming back time and time again. Cleaning round the clock. 13K views 6 months ago EXCELLENCE RIVIERA CANCUN This video is for informational purposes based on our recent trip to ERC in July of 2022. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. We were able to get a covid test at the resort to return to the US. 6 total swimming pools, including 1 handicap accessible pool and 1 Excellence Club pool 3 whirlpools in the pool areas, including 1 for Excellence Club However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary. The pool scene at the Excellence Riviera Cancun is first rate. They nailed the traditional dishes of Patatas bravas, Octopus and meatballs. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. The Excellence Riviera Cancun is ready to provide an unforgettable experience for your wedding, anniversary or honeymoon in the most romantic setting. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun to vacation and for taking the time to write and share your opinion with other travelers. However, guests are not required to wear a mask anywhere, but there is space available everywhere. I read hundreds of reviews on Google before selecting this hotel. He interacted with every person in ever activity we did and made sure we were well taken care of. Excellence Riviera was Amazing- especially Javier, Grand Residences Riviera Cancun, a Registry Collection Hotel. We don't do repeat's on any other holidays we take, but there's so much about ERC that makes us come back again and again. The Mile Spa is a solid offering. I would certainly recommend this resort. The staff was absolutely incredible. We were a little nervous going due to the Covid situation but once we got there we felt safe and were able to relax. The food here was delicious, we have been to other Excellence resorts in Mexico where the local food was not done very well, so we were happy to see the Riviera Cancun resort bucking the trend. The level of service and attention to detail was unparalleled. Also, the tequila options are a joke. Please, receive our warmest regards from The Excellence Collection. Tapas is one of our favourite types of cuisine, so Flavour market had a lot to live up to. The food was where the disappointment came. We started off with bloody marys in the morning and progressed our way through a variety of drinks throughout the day. They even take the time for issues like crunchy bacon vs chewy if you have a preference. The club lounge is basically a private bar/restaurant area that is open all throughout the day. The other downside to the beach is that the staff are constantly battling an accumulation of seaweed that washes ashore. A szllshelyen (Excellence Riviera Cancun All Inclusive - Adults Only) . It is also lovely to know how memorable was your getaway due to the good food quality you encountered at any restaurant you attended. This is the first time pool temperature has ever been a problem, and is likely related to the low levels. The Good. We noticed this wouldnt be the case with all the resorts nearby, as many had large piles of dry seaweed along the shore covered in sand gnats (this didnt happen at the Excellence). We will pass your kind words along to the entire team. This website uses cookies to improve your experience while you navigate through the website. Dear guest, First and foremost, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with the TripAdvisor community. Spice was the best meal we had there. (They would spray our sunglasses, bring us small bites, refresh drinks, bring towels, the customer service was amazing and endless. Too many photo ops to mention!The meh.Food. My husband and I stayed at this resort for a week for our 20th anniversary and we were completely blown away by all of it. COVID Safety: We are vaccinated, so felt safe traveling. - See 24,102 traveler reviews, 26,126 candid photos, and great deals for Excellence Riviera Cancun at Tripadvisor. Excellence Riviera Maya excellent. You can plan ahead for the restaurants youll visit and when since some close one or two days a week. However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary. However, I don't know what connections they have, but 10 minutes later we were talking to an airline agent. Its a really strong drink offering. A. One other thing to note on departure is that although checkout is at noon, the Excellence encourages you to use the pools, bars and restaurants while you wait for your shuttle. There is a second floor with a private deck and plunge pool. Although it was a little murky in parts. Be Ready to be Blown Away! For those wondering what the differences are between Excellence Riviera Cancun and Excellence Playa Mujeres, the amenities and rooms are largely similarly, but Excellence Playa Mujeres is a farther drive from the airport (45 minutes) and its beach isn't quite as impressive. The burgers werent very nice and the cuts of steak that were being used werent of the highest quality. Other than having disposable mask included in the room, nothing has changed. It is just a slight reduction that you wouldn't notice if you haven't been there before. We promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. The staff is friendly and fast. This is the version of our website addressed to speakers of English in the United States. Whether we were at the pool, in the lobby, or in our room the Wi-Fi signal was pretty good. At the time we got an all-inclusive package including flights and transfers for around $3,000 USD. Check-in time is from 3 pm onwards, while check-out is at 12 pm. Btw, portions were much, much smaller than in prior visits - we heard others comment on this as well. Please, receive our warmest regards from The Excellence Collection. Review. 2 It has been a pleasure hosting you and we look forward to seeing you back soon. The beach was very clean, they do a good job cleaning up trash compared to other resorts while we walked down the shore. Excellence Riviera Cancun: 5th time and 5 stars again - See 24,097 traveler reviews, 26,126 candid photos, and great deals for Excellence Riviera Cancun at Tripadvisor. Does Excellence Riviera Cancun offer any business services? The Excellence Riviera Cancun Hotel in Riviera Maya is a splendid tropical oasis for adults-only set directly on the white-sand beach of Puerto Morelos. Room: We have done all level of rooms in the past and there is not a bad room in the resort. We visited Excellence Riviera Cancun - again - for the ninth time since 2015. For more on things to do and see in Puerto Morelos, check out this great article by SheSaveSheTravel.com. Every day, fresh fruit in our room, small snacks at night. Because the staff are so inviting, the crowd that comes here were just as friendly. Taxis in hotel zone are safe Modern, luxurious rooms are huge and have big whirlpool tubs; all have balconies and some have ocean views. The bartenders can make change, but this is something we wished wed done to avoid needing to ask for this each day. We made our way down to the beach every day around 11:00, and had no problems finding chairs. - Lunch: For us the best choices are Los Olas or pizza by the pool, both are great. Airport - Arrival was quick and easy. That combined with all the staff wearing masks makes communication a little more cumbersome compared to past trips. We visited the Excellence Riviera Cancun Resort for 9 nights and spent time providing a full tour and review, including room tours of the Junior Suite, 2 Story Rooftop Terrace Suite and exclusive. We really appreciate your detailed feedback. It means so much when it comes from our guests. The resort and rooms are beautiful. This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. COVID Safety: We are vaccinated, so felt safe traveling. Book your next, safe vacation: Excellence Riviera Cancun - Adults Only - All Inclusive. Stocked Mini-bar with all of the goodies you could ever need. Wi-Fi is free throughout. There really is no reason to leave the resort if you dont want to do excursions or visit some of the local towns. We look forward to welcoming you back soon to your home away from home. There were no empty drinks left sitting by the pool for too long. There is so much to do at this resort. The service, the food, and the atmosphere around the resort were top quality. They absolutely did their best to clean it each and everyday. SELLING PRICE: $1,500 USD. The location is more secluded, but it is well located if you want to do excursions like the Chichen Itza. With culinary artists each trained as experts in their specific regions and flavors, a host of global offerings and exceptionally prepared dishes are yours to savor. We stayed in a junior swim up suite and had plenty of space, including a gorgeous room and deck. We have been to Mexico 3 times and this resort has exceeded our expectations making it our top choice. We actually never ran out of anything.