air nz airpoints reset password air nz airpoints reset password

Learn more, including what happens if you are having issues entering the passcode. The Airpoints programme is an individual membership programme with special benefits designed to reward the individual member, however you can pool your Airpoints with family and friends via Shairpoints or your gifting register. You can also sign in to the Air NZ mobile app, which will display your upcoming Air New Zealand flights. If you are an Airpoints credit card holder, please call the issuing bank or financial institution to have the name on your account amended to match your Airpoints account name. This varies and can be quite random. Our range of AirNewZealand credit cards, issued by Kiwibank, reward you with AirpointsDollars for your everyday spending* and also give you the ability to top up your AirpointsDollars balance. We've made sure that when you become a grabaseat member you automatically become an airnz member, but if you want to join Airpoints you'll need to register here. Earn AirpointsDollars and Status Points with Westpac's range of credit cards. TWG Head of Customer Loyalty & Engagement. Please note: Online Services is not currently available for residents of Continential Europe. Airpoints Terms & Conditions. Then you can spend your AirpointsDollars on flights and OneUp upgrades. Then you can spend your Airpoints Dollars on flights and OneUp upgrades. Can I transfer my AirpointsDollars to another member's account? Of course, if you are an Airpoints member and you already have an airnz account, there's no need to register again for grabaseat - just use your airnz username and password to login. $190 spent over $15,000 = 1 Airpoints Dollar 3. You should always be careful when you share any personal information on social media or in emails as there is a risk this information could be misused. However, you can gift rewards to anyone who lives at the same address as you do by adding them to your Gifting Register. You should also make sure if your contact information changes in the future that you update this on your account as soon as possible. You can use a credit card or debit card for this. .content.header-bottom p { You can click on the "find more dates" button to search for other dates. 3 Status Points are earned on applicable credit cards only. Select 'Your balances' on screen to see your AirpointsDollars and Shairpoints balance (and much more), Your flight was in the last six months if you are an existing Airpoints member, Your flight was eligible to earn AirpointsDollars and Status Points, If it was a business flight, you were a member of Airpoints for Business when you flew. You can now sign up to receive grabaseat email alerts. If you have an Airpoints with OneSmart card, it's a good idea to suspend it if it's missing, or you think it's been stolen, so it can't be used. If you think you're missing AirpointsDollars or Status Points you've earned, you can claim for them, up to six months later. Eligible purchases exclude interest free promotional purchases, balance transfers, cash transfers, business expenses, cash advances, fees and charges, BPAY, any disputed transactions and government fees and charges. You can make many changes to your flight details online: All you need is your six character booking reference. Just select the name(s) of the traveller(s) you would like to gift an Airpoints reward to. If you want to update any of your other profile details such as phone number or email, you'll need to do this through AirNewZealand here, login, go to the 'My Profile' page and make changes there. Check the grabaseat site regularly and be ready to pounce, because you never know when these extremely popular deals will appear. What to do if you travel under a different name. You can continue earning with our Airpoints partners during this time. Transaction limits and other reasonable redemption conditions of Star Alliance Rewards apply. Your Airpoints number if you have an Airpoints related enquiry. The same applies if you are a Koru member. This is a security feature to protect your account. On the ground, you can earn with our hotel and rental car partners. You can head to the sign-in page and click 'Forgot your password' torequest a password reset. Be rewarded for spending with AirNewZealand and its partners with the Airpoints programme. It's possible your missing AirpointsDollars and Status Points are still being processed. Online booking help. If you've not registered yet, you can register for Airpoints online. However, you can gift rewards to anyone who lives at the same address as you do by adding them to your Gifting Register. There are a few reasons you might not be getting them. . As an Airpoints member you'll have an online account that shows your existing AirNewZealand bookings and the total AirpointsDollars you have available to spend. The name on your Airpoints or Koru account must always match the name on your current passport. Yes they are. With four different Airpoints credit cards, there is a card to suit you. You'll also earn Status Points when you fly with us or our partner airlines, which upgrade your membership tier to Silver, Gold or Elite giving you access to a range of great travel benefits. Dec 2019 - Aug 20209 months. Download the Grabaseat mobile app through. If your Airpoints member name and your travel name don't match, we need to know you 'are you' before we award your AirpointsDollars, so in that case you'll need to email us with copies of: If you update your Airpoints and Koru name details, the process will all be automatic as your details will match. Earn Star Alliance Points on eligible purchases2 and convert3 to AirpointsDollars. This should also be the same name that's on your current passport. All you need is your six character booking reference ending in "H". display: block !important; Our lowest smart saver fares may not be available every day. We'll email a link to the email address saved in your Airpoints profile - you can follow the instructions to reset your password and get logged back in. Check to see if your booking has been held in credit, Add an extra bag or two to your baggage allowance, Confirm your contact details so we can keep you updated. You can reset these at any time. display: none; Please contact us: kiaora@airpointsstore.co.nz. To access your booking online, it must: Be electronically ticketed - paper tickets will not be accessible Have 9 or fewer travellers Just check the box saying you are an existing Airpoints member and then enter your Airpoints number and PAC. Once you have added a person to your Gifting Register, your giftees name(s) will appear in a list on theEnter Passenger Detailspage. There is a chance that the fare will no longer be available when you click through to the next page so if you can't see it on the specific dates you are searching for, you should try expanding your search to dates either side. However, you can earn and use AirNewZealand AirpointsDollars when you travel on any of the Star Alliance airlines or use AirpointsDollars to travel on our airline partners. More about earning. Card Members who currently hold or who have previously held any other Card product offered by American Express International (NZ), Inc in the preceding 18 month period are ineligible for this offer. Airpoints number, username, or email address. If you have an Airpoints credit or debit card, check out ourcomparison table; you can see your earn rates with each card. Over 2,700 flights are booked daily with the help of Airpoints. Lending criteria, terms and conditions apply. Loyalty programme product innovation and optimisation. As an Airpoints member you can earn AirpointsDollars in so many ways, which you can then spend on flights, rental cars and other things that make life and travel more enjoyable. Try changing the travel date(s), number of passengers or even the destination. Mastercard is a registered trademark and the circles design is a trademark of Mastercard International Incorporated. Please note: Online Services is not currently available for residents of Continential Europe. If you go to ourAirpoints Mallyou'll find your earn rate on all our international and local brands. For further information, or to apply now, visit Westpac or call 0800 888 111. I forgot the password for my Airpoints account, how do I reset it? See the Elite Airpoints Dollar upgrade chart. If you have not updated your Airpoints password within last 12 months, we recommend doing so immediately. For flights with AirNewZealand and our partner airlines, use ourAirpoints calculatorto see what you'll earn on a specific flight. Be among the first to hear about the latest offers from grabaseat. There are lots of ways to earn AirpointsDollars and Status Points, and some come through later than others. Air New Zealand has apologised after some of its Airpoints members have had their information stolen. height: 42px; View the current offers here.. Star Alliance member Air New Zealand runs the Airpoints loyalty program. Remember, you can view, change and cancel your booking online, or log into your Airpoints account to retrieve your details. Can I purchase additional AirNewZealand lounge Guest Passes? If you are sure your card is stolen, to protect your OneSmart Account against unintended use, please call us at OneSmart on 0800 787 555, or +64 9 377 8535 from overseas and we'll cancel your old card right away, and send you a new one. Your account will not be locked instantly, but you may not be able to complete transactions. Seeterms and conditions. You will need your booking reference and the last name on the booking. If the person you want to gift a reward to is already an Airpoints member there will be no fee to add them to your Gifting Register. Your flight was no more than 30 days before you joined Airpoints if you've joined recently. You'll see how many AirpointsDollars you can earn when you spend with them. See the Elite Airpoints Dollar upgrade chart. Or simply ask Oscar, our chatbot who can help retrieve your username if you know the email address you used to set up your Airpoints membership- the one you saved in your profile. If you've clicked on a link in a Phishing email or scam message, act quickly. Existing AirNewZealand Airpoints Credit Card customers can find instructions on how to top up here on our Airpoints top up page. } To reset your, , enter your username and email address and click Send. clear: both; The name on your Airpoints or Koru account should match the name on your current passport and should be the name used when booking your travel. Why do certain services or transactions require authorisation using multi-factor authentication or a one-time PIN? Is it possible to have a joint Airpoints account? If you have funds loaded into your OneSmart Account, you can use your Airpoints card for eligible purchases wherever Mastercard is accepted overseas and in New Zealand.